How's the James
How's the James
Last Updated: September 15, 2026
Welcome to How's the James ("we," "our," or "us"). We are committed to protecting your privacy and providing you with real-time data and safety information for the James River in Richmond, VA. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website howsthejamesrva.com.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
When you visit our website, we automatically collect certain information about your device, including:
Our service collects publicly available data from USGS monitoring stations at the Westham Gauge (02037500) and Cartersville Gauge (02035000). This information includes water levels, temperature, flow rates, and other relevant environmental data, which we process using advanced artificial intelligence algorithms to provide safety information and predictions.
If you contact us directly, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you choose to provide.
We use the information we collect for various purposes, including to:
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We may employ third-party companies and individuals due to the following reasons:
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we can take necessary actions.
How's the James RVA operates a text message (SMS) program used solely to send operational alerts about the river-camera publishing system to authorized staff. Participation is by affirmative opt-in on a consent form; we do not send marketing or promotional text messages.
When you opt in we collect your name and your mobile telephone number, together with the date and time of your consent. We use that information only to deliver the alerts you signed up for and to respond if you reply for help.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party, and are disclosed only to the messaging service providers that transmit the messages on our behalf and only for that purpose, or where required by law.
You may withdraw consent at any time by replying STOP to any message, which ends all further messages to that number. Reply HELP for help, or contact us at ryan@terrain360.com or (804) 677-1456. Message frequency varies, up to approximately 10 messages per day. Message and data rates may apply.
We retain mobile numbers and consent records only while you remain enrolled, plus the period needed to evidence consent, after which they are deleted.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us via the contact information provided on our website.